Frequently Asked Questions
Everything you need to know about your NADINE MERABI experience.
How long does international shipping take?
We offer express worldwide shipping. Delivery typically takes 1-3 business days for the UK and 3-7 business days for international destinations, depending on your location and customs processing.
What is your return policy?
We accept returns on all unworn items with original tags and security ribbons attached within 14 days of receipt. Please ensure the garment is in its original condition to be eligible for a full refund.
How do I find the right size for me?
Each product page features a detailed size guide and specific garment measurements. As our pieces are designed for a tailored fit, we recommend measuring yourself and comparing against our charts or contacting our style advisors for assistance.
Do I have to pay import duties and taxes?
For customers in the UK, USA, and EU, duties and taxes are included in the final price. For other international destinations, you may be responsible for local import duties and taxes upon delivery.
Can I pre-order an item that is out of stock?
If an item is marked as 'Pre-Order', the estimated shipping date will be listed on the product page. For other out-of-stock items, you can sign up for 'Back in Stock' notifications to be alerted via email as soon as it returns.
How should I care for my MERABI garment?
Due to the intricate beadwork, feathers, and delicate fabrics used in our collections, most items are dry clean only. Please refer to the specific care label inside your garment for detailed instructions.